Privacy Policy

Effective date:15th Jan 2024

Merlin, Hunter & Associates takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy

When we refer to 'Merlin Hunter', we mean the Merlin Hunter entity that acts as the controller or processor of your information, as explained in more detail in the 'Identifying the Data Controller and Processor' section below.

 

About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with

 

About Merlin, Hunter & Associates

Merlin, Hunter & Associates is the trading name of Merlin, Hunter & Associates, which is registered in England and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018. Our data controller is James Aguilan, and we encourage you to get in touch with any questions you may have about Merlin, Hunter & Associates.

 

You can reach us by :

  • Post: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
  • Telephone: +44 20 7238 8000
  • Email: james@merlinhunter.com
  • Website: www.merlinhunter.com
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    Changing your preferences

    If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at james@merlinhunter.com to request the necessary amendments.

     

    How we do business

    Merlin, Hunter & Associates is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Merlin, Hunter & Associates will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

     

    Sensitive data

    Merlin, Hunter & Associates is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Merlin, Hunter & Associates will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

     

    Who our privacy policy applies to

    This privacy policy has been developed to inform users of Merlin, Hunter & Associates how we use their data. Merlin, Hunter & Associates is a investigatory service provider, and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.

     

    What information this policy applies to

    There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

     

    The information this policy applies to includes information that you:

  • Provide as part of any registration process
  • Provide as part of any campaign creation activity
  • Provide in the form of numerical data, metadata or communications
  • Give us as part of our ongoing relationship
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    This policy also applies to information that we:

  • Collect relating to how you interact with our website
  • Must process to complete purchases and other transactions
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    Consent

    Please note that when you submit personal data on our website, you are giving Merlin, Hunter & Associates your explicit consent that we can use that data in line with our privacy policy.

     

    Opting-out

    After giving Merlin, Hunter & Associates your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing james@merlinhunter.com.

     

    Data processing and storage

    Merlin, Hunter & Associates collects and stores data in the UK. We will store your data for a period of 6 months after your last recorded login attempt unless otherwise noted and explicitly stated.

    Merlin, Hunter & Associates stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law. We use carefully selected and recognised third-parties to help us take payment.

    We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

    Merlin, Hunter & Associates may process your data based on more than one legal ground.

    Circumstances under which we may be required to process your data under more than one legal ground may include:

  • Reason
  • Data type
  • Customer registration
  • To carry out a contract we’ve made with you
  • Processing and/or delivering your order
  • Identity, contact information, financial information, financial and transactional data
  • To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed
  • To manage our customer relationship with you
  • Identity, contact information, marketing and communications preferences
  • To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated.
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    Marketing and communications

    Merlin, Hunter & Associates may send you marketing communications if you have given us your contact details and opted-in to marketing communications.

    You can opt-out of these marketing communications and manage your preferences at any time.

     

    Our company obligations

    Merlin, Hunter & Associates may send you marketing communications if you have given us your contact details and opted-in to marketing communications.

    As a data controller, Merlin, Hunter & Associates is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

    We will only ever use your data:

  • In ways that are both fair and legal
  • As described within this policy
  • In ways that are necessary for the purposes described
  • In addition, Merlin, Hunter & Associates processes the personal data you submit to us or we collect as a data processor. As part of this role, Merlin, Hunter & Associates takes all necessary precautions to secure the personal data we collect, process and store.

    We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

     

    Third-Parties

    Merlin, Hunter & Associates never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.

     

    Our security

    As part of our ongoing commitment to GDPR, Merlin, Hunter & Associates will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

     

    Legitimate interests

    As part of the Data Protection Act 2018, Merlin, Hunter & Associates observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

     

    Contact us

    Merlin, Hunter & Associates is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact James Aguilan at Merlin, Hunter & Associates

    We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable datarequests.

     

    Data Protection Notice

    Merlin, Hunter & Associates collects, processes and stores the information and personal data you submit to our website in relation to marketing. All processing activities shall be carried out in accordance with your individual rights as defined by the European Union’s General Data Protection Regulation.

    Please note that by submitting information about yourself through our website, you are agreeing for Merlin, Hunter & Associates to process and store that data. This data shall be stored only for the duration of the previously outlined purpose for collection. We never store or process your data longer than we need to, and we do not use your data for any purpose other than those you have agreed to.

    The data you submit to our website will never be shared with or transferred to a third-party organisation. The following partners are exempt from this policy as they assist Merlin, Hunter & Associates in processing your personal data and delivering its services.

    You reserve the right to request Merlin, Hunter & Associates update your personal data at any time. You can also request information about your personal data, withdraw your consent for us to process your information or request a transfer or deletion of your data.

    For more information about Merlin, Hunter & Associates and how we protect and secure your data, consult our Privacy Policy